Insurance & Fees
At Connections First, we understand that choosing to invest in therapy is a meaningful step toward growth, healing, and stronger relationships. We want to make the financial aspects of therapy as transparent and straightforward as possible while honoring the trust you place in us.
Understanding and Using Insurance for Your Treatment
We want to support you in using your insurance benefits and help make therapy accessible to everyone. Below is information to help you understand how we work with insurances.
We are in-network with:
-
Kaiser (including plans: First Choice, Added Choice, Dual Choice, PPO Plus and KP Plus)
-
PacificSource (commercial plans only)
-
OHP Care Oregon Health Share
-
OHP Trillium
Important Notes:
-
Due to insurance rules and credentialing, not all clinicians can accept all insurances.
-
It's important for you to stay informed about your benefits and notify us of any changes. If we are not informed of updates to your benefits, you may be responsible for the full cost of your care.
Our Rates
-
Individual Therapy: $225
-
Couples Therapy: $255
-
Family Therapy: $255
-
Longer sessions are available upon request and prorated accordingly.
We believe in offering the highest quality care tailored to your unique needs. Our rates reflect the time, training, and expertise our clinicians bring to supporting you on your journey.
Payment and Policies
-
Payment is due at the time of services, including copays or coinsurance.
-
We accept cash, credit cards, and HSA payments.
-
All clients are required to have a credit card on file to hold appointments.
We are happy to provide a Superbill for out-of-network services, which you can use to request reimbursement from your insurance company. If you are working with a clinician who is not yet licensed, please note that insurance may not reimburse for services. In this case, you will be responsible for the full cost of therapy.
Cancellation Policy
We understand that life happens, and schedules can change. However, to honor everyone’s time and commitment:
-
Cancellations must be made at least 24 hours in advance to avoid being charged.
-
Appointments canceled with less than 24 hours’ notice or missed without notice will be charged the full session fee.
This policy helps us maintain availability for all clients and respect the time and effort of our clinicians.
No Surprise Act
If you are not using your insurance and paying out of pocket, under the law, the No Surprises Act, you have the right to:
-
Receive a Good Faith Estimate of the expected costs for therapy services
-
Request this estimate before beginning services or at any point during your care.
We are committed to transparency and will provide you with all the necessary information about your financial responsibility for therapy services. If you have questions about this, please let us know—we’re here to help.
A Note About Accessibility
We understand how important counseling is and want to support you in the best way possible. If cost or coverage is a concern, please let us know. It is our mission to make counseling accessible to all clients, and we’re here to help you navigate your options.
Affordable Counseling with Supervised Interns
One way we strive to make counseling more affordable is by offering services with our highly trained interns, who work under the supervision of licensed clinicians. This allows you to receive quality care at a reduced rate while contributing to the professional development of future therapists.
Please don't hesitate to reach out - we're here to find a solution that works for you.